What's the difference between embroidery and heat transfers?

Embroidery gives a durable, textured finish that looks premium, making it perfect for polos, jackets, and caps. Heat transfers deliver bold, vibrant colour and fine detail, ideal for tees, hi vis, and detailed logos.

What is the minimum order quantity for custom workwear?

Generally, it's 20 units, but this can vary depending on the garment and branding method. Contact Bassi Workwear for specific requirements for your order.

How long does it take to receive my custom workwear order?

The typical turnaround time is approximately 15-20 business days from order confirmation. Rush orders may be available depending on the branding method and quantity.

What customisation options does Bassi Workwear offer?

Bassi Workwear offers multiple customisation options including custom embroidery, screen printing services, and Heatpress Transfers. These services allow you to add your company logo and branding to a wide range of workwear items.

Does Bassi Workwear sell directly to the public?

No, Bassi Workwear operates on a B2B (business-to-business) model and does not sell direct to the public. They specialize in providing customised workwear, uniforms, and merchandise for businesses and organizations.

What types of workwear items can be customised?

Bassi Workwear can customise a wide range of items including polos, t-shirts, jackets, caps, bucket hats, singlets, hoodies, long sleeve tees, corporate shirts, hi-vis apparel, and custom socks. They cater to both office wear and tradie gear.

Where is Bassi Workwear located?

Bassi Workwear is based in Melbourne, Australia. They service businesses throughout the Melbourne metropolitan area and beyond.

What makes Bassi Workwear's Heatpress Transfers different?

Bassi Workwear's Heatpress Transfers use state-of-the-art machines and a dedicated press room. Leveraging a fusion of digital and screen-printing technologies, their transfers offer millions of colours and replicate intricate designs effortlessly.

What is a uniform management system?

A uniform management system is a platform that handles everything involved in running a staff uniform program — from setting up a branded catalogue and managing employee allowances, to processing orders, controlling who can order what, and keeping records across multiple sites.

What does the Bassi Workwear uniform management platform include?

The BWW platform gives each staff member a personal login to a branded ordering portal. They can browse the approved catalogue, spend within their allocated allowance, and place orders without involving HR or admin. Managers get full visibility over orders, spending, and stock across the entire workforce.

How do employee allowances work?

Each employee or group is set up with a defined allowance — either a dollar value or a set number of items per year. Staff can only order up to their allowance, preventing over-ordering or unauthorised purchases. Allowances reset on whatever cycle suits the business.

What size business is the uniform management system suited to?

Bassi Workwear's uniform management system suits businesses from around 20 staff up to several hundred, and works especially well for companies with multiple teams, sites, or job roles with different garment or allowance needs.

Can staff from different sites or departments have different catalogues?

Yes. Separate catalogues can be set up for different teams, sites, or employment types — so each group only sees the garments and items relevant to their role.

How long does it take to get set up?

Most clients are up and running within 2–4 weeks. That includes garment selection, branding sign-off, catalogue setup, employee onboarding, and a test run before going live.

Do you handle garment supply as well as the platform?

Yes. Bassi Workwear is a complete uniform solution — sourcing and supplying garments, applying branding (embroidery, heat transfer, or screen print), building the catalogue, and running the ordering platform. Clients deal with one supplier for everything.

What happens when a new employee joins?

Adding a new staff member takes minutes — they're given a login, assigned to the right catalogue and allowance group, and can place their first order straight away. When someone leaves, their account is deactivated and unused allowance is returned.

Can the platform integrate with our payroll or HR system?

Bassi Workwear currently integrates with Xero for invoicing, with further integrations in development. Businesses with specific HR or payroll platforms are encouraged to get in touch to discuss their setup.

How do we get started with Bassi Workwear?

The first step is a conversation about team size, current uniform management, and goals. Bassi Workwear then provides a proposal covering garment selection, branding, platform setup, and pricing — based in Melbourne and serving businesses across Australia.

Get a quote

Let's build your
uniform program.

Tell us what you need and we'll come back with pricing, lead times, and everything you need to move forward — within 1 business day.

Ready to get a quote?

Fill in the form and we'll come back to you within 1 business day with pricing, lead times, and everything you need to move forward.

Fill in the form

Tell us what you need — garment types, quantities, and branding requirements

We prepare your quote

Our team will put together a detailed quote within 1 business day

We send you a mockup

Before anything is produced, you'll see exactly how your branding looks

Production & delivery

Once approved, we handle everything — delivered in 7–10 business days

Your name *

Company name *

Email address *

Phone number

Approximate number of staff

Industry

Types of uniforms needed

Hi-vis / Safety wear Corporate / Office Polo shirts / T-shirts Workwear trousers / shorts Jackets / Outerwear Footwear Headwear / PPE Unsure – need advice

Branding requirements

Anything else we should know?

I am a supplier or sales representative (not looking for workwear)

Something went wrong — please try again or call us on 1300 593 543.

Quote request received!

Thanks for reaching out. Kylie will review your details and be in touch within 1–2 business days with a tailored quote.

Not ready for a quote yet?

Other ways we can help

Not sure what you need? There are other ways to get started with BWW.

🖥️

Try the portal demo

See exactly how the portal works before committing to anything. Explore staff ordering, allowances, and approvals — no sales call required.

Book a free demo →

🏢

Visit the showroom

Come in and see the garments, feel the quality, and talk through your uniform program face to face. By appointment only.

Book a showroom visit →

☎️

Just want to chat?

Not sure what you need? Talk to our team. We'll walk you through the options and help you plan a program that works for your business.

Get in touch →

Not ready for a quote just yet?

Explore the portal yourself first — no commitment, no sales call. See exactly how it works for your team.

Book a free demo → See our services

Let's build youruniform program.