What's the difference between embroidery and heat transfers?

Embroidery gives a durable, textured finish that looks premium, making it perfect for polos, jackets, and caps. Heat transfers deliver bold, vibrant colour and fine detail, ideal for tees, hi vis, and detailed logos.

What is the minimum order quantity for custom workwear?

Generally, it's 20 units, but this can vary depending on the garment and branding method. Contact Bassi Workwear for specific requirements for your order.

How long does it take to receive my custom workwear order?

The typical turnaround time is approximately 15-20 business days from order confirmation. Rush orders may be available depending on the branding method and quantity.

What customisation options does Bassi Workwear offer?

Bassi Workwear offers multiple customisation options including custom embroidery, screen printing services, and Heatpress Transfers. These services allow you to add your company logo and branding to a wide range of workwear items.

Does Bassi Workwear sell directly to the public?

No, Bassi Workwear operates on a B2B (business-to-business) model and does not sell direct to the public. They specialize in providing customised workwear, uniforms, and merchandise for businesses and organizations.

What types of workwear items can be customised?

Bassi Workwear can customise a wide range of items including polos, t-shirts, jackets, caps, bucket hats, singlets, hoodies, long sleeve tees, corporate shirts, hi-vis apparel, and custom socks. They cater to both office wear and tradie gear.

Where is Bassi Workwear located?

Bassi Workwear is based in Melbourne, Australia. They service businesses throughout the Melbourne metropolitan area and beyond.

What makes Bassi Workwear's Heatpress Transfers different?

Bassi Workwear's Heatpress Transfers use state-of-the-art machines and a dedicated press room. Leveraging a fusion of digital and screen-printing technologies, their transfers offer millions of colours and replicate intricate designs effortlessly.

Can the platform integrate with our payroll or HR system?

Bassi Workwear currently integrates with Xero for invoicing, with further integrations in development. Businesses with specific HR or payroll platforms are encouraged to get in touch to discuss their setup.

How do we get started with Bassi Workwear?

The first step is a conversation about team size, current uniform management, and goals. Bassi Workwear then provides a proposal covering garment selection, branding, platform setup, and pricing — based in Melbourne and serving businesses across Australia.

Bisley Size Chart - Bassi Workwear

Frequently asked questions

What is a uniform management system?

A uniform management system is a platform that handles everything involved in running a staff uniform program — from setting up a branded catalogue and managing employee allowances, to processing orders, controlling who can order what, and keeping records across multiple sites. Instead of managing uniforms through spreadsheets and emails, everything runs through one system built around how your business actually operates.

What does the Bassi Workwear uniform management platform include?

The BWW platform gives each of your staff members a personal login to a branded ordering portal. From there they can browse your approved catalogue, spend within their allocated allowance, and place orders without needing to contact your HR or admin team. On the management side, you get full visibility over orders, spending, and stock across your entire workforce — whether you have one location or twenty.

How do employee allowances work?

We set up each employee or employee group with a defined allowance — either a dollar value or a set number of items per year. Staff can only order up to their allowance, so there's no risk of over-ordering or unauthorised purchases. Allowances reset on whatever cycle suits your business, and managers can adjust individual allocations at any time.

What size business is the uniform management system suited to?

We work with businesses from around 20 staff up to several hundred. The platform works especially well for companies with multiple teams, sites, or job roles — where different groups need different garments or allowance levels. If you're currently managing uniforms through emails, shared spreadsheets, or paper forms, the system will make an immediate difference.

Can staff from different sites or departments have different catalogues?

Yes. We can set up separate catalogues for different teams, sites, or employment types — so your warehouse team sees hi-vis and safety gear, your office team sees corporate polos and jackets, and your field crew sees something else entirely. Each group only sees what's relevant to them.

How long does it take to get set up?

Setup time depends on the size and complexity of your program, but most clients are up and running within 2–4 weeks. That includes garment selection, branding sign-off, catalogue setup, employee onboarding, and a test run before we go live. We manage the whole process — you don't need to be technical to get started.

Do you handle the garment supply as well, or just the platform?

Both. We're a complete uniform solution — we source and supply the garments, apply your branding (embroidery, heat transfer, or screen print), build your catalogue, and run the ordering platform. You deal with one supplier for everything, not three or four.

What happens when a new employee joins?

Adding a new staff member takes minutes. We set them up with a login, assign them to the right catalogue and allowance group, and they can place their first order straight away. When someone leaves, their account is deactivated and any unused allowance is returned to the pool.